Returns and Exchanges

Rastah offers a seamless return and exchange process within 14 days of delivery, provided the items are unworn and in their original packaging. We are committed to ensuring your satisfaction with our handcrafted artisanal pieces.

1

Initiate Your Request

Visit our returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Shipping Label

Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.

3

Drop Off Package

Securely pack your items and drop them off at any authorized courier location listed on your return documentation.

4

Quality Check & Refund

After our studio inspects the returned items, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing